Frequently Asked Questions About Braided Technologies

Braided Technologies is a compliance-first Managed Service Provider (MSP) that integrates IT, cybersecurity, and regulatory compliance into cohesive, business-aligned solutions. We help organizations become “compliant by default,” turning compliance from a burden into a strategic advantage.

We partner with small to mid-sized businesses, healthcare providers, SaaS companies, and other organizations that need to meet compliance standards like HIPAA, GDPR, or ISO 27001. Our clients often have limited internal IT resources and are seeking a trusted partner to manage their technology and compliance needs.

Unlike traditional MSPs, Braided places compliance at the core of every service we offer. We don’t just manage your IT infrastructure—we ensure it aligns with regulatory requirements, reducing risk and enhancing operational efficiency.

Our headquarters are in Haverhill, Massachusetts, but we serve clients across the United States. Our team is distributed throughout the country, allowing us to provide responsive support regardless of your location.

We provide a range of services, including:

Managed IT Services
Cybersecurity Solutions
Compliance Consulting
Cloud Services
Data Backup and Recovery
Risk Assessments
Training and Awareness Programs
Penetration Testing

Yes. We tailor our services to meet the unique needs of each client, ensuring that our solutions align with your specific industry requirements and business objectives.

Absolutely. We often work alongside internal IT departments to provide specialized compliance and security expertise, augmenting your existing capabilities.

We have expertise in a variety of compliance standards, including:

HIPAA
GDPR
ISO 27001
SOC 2
CIS Controls
NIST 800-171
CMMC

We provide end-to-end compliance support, from initial assessments and gap analyses to policy development, implementation, and ongoing monitoring. Our goal is to embed compliance into your daily operations seamlessly.

Yes. We offer training programs to educate your team on compliance requirements and best practices, helping to foster a culture of security and accountability.

Our cybersecurity offerings include:

Threat Detection and Response
Endpoint Protection
Firewall Management
Security Information and Event Management (SIEM)
Vulnerability Assessments
Incident Response Planning

We implement layered security measures, including encryption, access controls, and continuous monitoring, to protect your data. Our compliance-first approach ensures that security practices align with regulatory requirements.

Yes. We specialize in securing cloud environments, ensuring that your cloud infrastructure is configured correctly and complies with relevant standards.

We provide proactive support, including regular system monitoring, maintenance, and updates. Our team is available to address issues promptly and ensure your systems run smoothly.

In the event of a security incident, we follow a structured response plan to contain and remediate the issue quickly. We also conduct post-incident analyses to prevent future occurrences.

While our normal hours are 8 am-5 pm EST, we offer 24/7 support options for clients with critical needs. Please contact us to discuss your specific requirements.

Getting started is simple. Contact us to schedule an initial consultation, where we’ll discuss your needs and outline a tailored plan to meet your objectives.

Our onboarding process includes a comprehensive assessment of your current systems, finding compliance gaps, and the development of a customized roadmap to address your needs.

Pricing is based on the scope of services required and the complexity of your environment. We provide transparent pricing with no hidden fees.

Yes. Our solutions are designed to scale with your business, ensuring that your IT and compliance needs are met at every stage of growth.